Our Methodology
Last updated: August 2026
This page explains how PetGearScore arrives at a recommendation, where the information comes from, and what the PetGearScore™ does and does not tell you. If a score is going to sit at the top of an article, you are entitled to know how it was produced.
Who Does This Work
PetGearScore is a one-person site. There is no test lab and no editorial staff. Articles are published under the site name rather than a personal byline because the site, not an individual expert, is what stands behind the analysis. More about the operation is on the about page.
What We Look At
- Manufacturer specification sheets, manuals, and support documentation.
- Retailer listings, for the current configuration and price range of a product.
- Published third-party test results and certification data, where a manufacturer or an independent organization has made them public.
- Documented owner feedback -- public forum threads, community posts, and manufacturer Q&A -- for the failure modes that specification sheets never mention.
What We Don't Do
- We do not test products. We have no lab, no instruments, and no sample units. Nothing on this site is a first-hand performance measurement.
- We do not accept free review units or sponsorships. No manufacturer can buy a position in a ranking, and none has ever been offered one.
- We do not describe experiences we have not had. If an article says a product runs quietly, that traces back to a published figure or to an owner who said so in public, and the article says which.
The site is funded by affiliate commissions on purchases made through our links, at no extra cost to you. That funding model is described in full in our affiliate disclosure. It pays for the research; it does not decide the outcome.
How the PetGearScore™ Is Calculated
The score is a weighted average of published specifications, expressed on a 0–100 scale. It is arithmetic, not judgment, and it runs the same way for every product in a category:
- Record the published specifications for each product from the sources listed above.
- Normalize each specification onto a 0–100 sub-score against a fixed reference range for that category, so the same figure always produces the same sub-score.
- Combine the sub-scores as a weighted average.
- Where a specification is not published, drop that dimension and re-weight the remainder. A product is not penalized for a number its maker chose not to disclose -- but it is then scored on less evidence.
- Round to a whole number, and store it so the same product carries the same score in every article on this site.
Every scorecard on this site names the factors behind its numbers. For this category, the PetGearScore™ weighs the following, and each factor is drawn from published data rather than from anything we did ourselves:
| Dimension | What it is drawn from |
|---|---|
| Reliability and safety | documented fail-safes, jam protection, backup power, and what the device does when the app or the network drops |
| App and connectivity | which radios it uses, whether it needs a hub, and whether core functions survive without a subscription |
| Ease of use | documented setup, refill, and cleaning routine |
| Durability | materials, warranty length, and how the design holds up to chewing, scratching, and spills |
| Value per dollar | everything above weighed against the typical price range, including subscriptions and consumables |
Scores map to grades on fixed bands:
| Score | Grade |
|---|---|
| 85–100 | Excellent |
| 70–84 | Great |
| 55–69 | Good |
| 40–54 | Fair |
| Below 40 | Below Average |
Where the Score Falls Short
A number carries more authority than it has earned unless its limits are stated, so here are ours.
- The score reflects what a manufacturer published, not what a product did. It is not a measurement.
- A product scored on three dimensions is a weaker result than one scored on five, and the score itself does not show you which you are looking at.
- Manufacturers do not all measure the same way, so headline specifications compare poorly across brands.
- Pet tech fails in ways specs do not capture. A feeder that jams once a year will not show up in a spec sheet.
- Prices move constantly, and any score with a value component drifts as they do.
Treat the score as a way to build a shortlist quickly, not as a verdict. For anything expensive, read the comparison table and the caveats underneath it.
Updates and Corrections
Specifications change, products are discontinued, and we get things wrong. When an article is revised, the updated date at the top of it changes. If you find an error -- a wrong specification, a stale price range, a product that no longer exists -- tell us and we will correct it and say that we did.